Apex81

I finally got around to checking the documentation of the new phone that was sent out because of my ongoing debacle.  I should reiterate that because of the amount of problems i’ve had with the phone they decided they’d send me a new one without having to resign and update my contract.  Well…guess what.  In bold letters, I read today, “Your new three year plan* has started”… uggh… NO!

So, once again I got on the phone and called their help line. I asked to be transferred immediately to customer relations.  Luckily, I was transferred to a super nice lady, unlike last time, who was really helpful.  They put my contract back to a 2008 end date… Thank GOD!  Thanks goes out to Anne (621362) for making this easy to deal with. I wish your company employed more people like you, and less like Sunny (the last lady), if they did, I might even be willing to resign a new contract, but they dont…so I won’t.

Man, this is turning into an anti-rogers blog! hopefully that end’s soon.

As most of you are aware I am taking my final courses through an online program with Athabasca University. I generally love it, but every so often I come across something that really pisses me off. Read the rest of this entry »